Shipping & Returns

 

SHIPPING & TRACKING

Because each product is handmade to order, please allow between 2-5 business days for processing.

All orders over $50 are eligible for FREE shipping within the continental US via USPS.  Tracking information will be provided via email once your order ships.

 

SALES TAX

We are required by law to collect state sales tax on orders being shipped from the State of Illinois

 

ORDER STATUS

After checkout, you will receive an order confirmation email which includes a link to access your order status page.  From the order status page you are able to:

 

EXCHANGES

Due to the handmade and perishable nature of our products, we are unable to accept exchanges.

 

RETURNS

We hope you enjoy your #pieceofkaike. If that's not the case, we will do all we can to turn that frown upside down.

We offer a 30-day return policy on all products. If you didn’t love a KAIKE product for any reason, please email us at hello@shopkaike.com with your order number in the subject line, and we’ll issue a replacement or full refund for returns requested within 30 days. While we're happy to refund or replace your product, we are unfortunately unable to refund shipping charges.